Answers to the most asked questions. For any further assistance please contact our Customer Care Team.
Ordering the products is easy. You just need to
a. Select a product
b. Click on Buy Now
c. Add your Name and Address on checkout page
d. Click on Payment and choose your payment type
We have Cash On Delivery, Card, UPI and Interest Free EMI from Sezzle
e. And that is all. Once you have ordered you will see a Thank You Page. This confirms your order has been confirmed.
Additionally, you may opt for Notifications to get order and dispatch status.
We have been selling quality products ever since we started our online store with one single goal - Quality Products for Quality Homes.
You can read reviews on our Website, Facebook and on Amazon (Yes our products are also available on Amazon)
We ship over 300 items daily and customers are satisfied with our quality (though some are not happy and you may see some negative reviews. People who are happy don't bother to post a good review but people who are not definitely post a negative review. Still our review count is on a Healthy Side 🙂)
Please reach out to our customer care team within 3 days from receipt of the Package. Number for the same are mentioned on the Contact Us Page.
We will pick the goods from your place and send you a fresh new piece.
Once you receive the product please open the package carefully and please retain all the parts and packaging. If you do not like the product or if the product does not make you happy, Please call our Customer Care Team within 7 days from date of receipt of the package.
You can send the UNUSED Product along with ALL ITS PACKAGING in a proper manner to our address mentioned on the Contact Us Page. Courier cost for the return has to be borne by you.
Once we receive the product in good condition, we will refund the full amount to your in your Bank Account or UPI.
Yes. You can cancel your order.
Once you have ordered a product with us, our Customer Care Team gives you a call to verify your address. You may cancel your order then.
All of our products are sourced directly from Manufacturers / OEM. All products are made & tested with our specifications. They are branded with our Logo.
Majority of our products are sourced from China and some from India. Quality is big factor for sourcing any product and we choose only products which are good despite them being expensive.
Please get in touch with our customer care teams on :-
Phone - 7365896247 / 9800832206 (Mon - Sat | 10am – 6pm)
WhatApp – 980023009
email: walkentstore@gmail.com
